Brook Street is seeking a Customer Service Agent to join a reputable and fast growing IT based company that deals with the medical and healthcare sectors. In this role you will be providing IT solutions and technical support for a range of products within the medical and insurance industries.
The Ideal candidate will need to be proficient in all Microsoft packages and preferably also have knowledge of Mac operating systems. Due to the nature of the role it`s vital that you have an exceptional telephone manor, as you will be required to respond to queries over phone and via email in providing technical support whilst insuring a high level of customer service at all times. The successful applicant will need a minimum of two years` experience within customer service, the ability to multitask and problem solve, have strong technical IT knowledge and excellent administrative qualities. If you so happen to come from a medical or insurance background this would be highly advantageous to your application.
Skills and education experience required:
-GCSE`s 3 grades at A-C level is a minimum and must include English and Maths (Essential)
-Proficient in all Windows packages (Essential)
-Customer Service 2+ years (Essential)
-Web-Based technological knowledge (Preferred)
-Understanding of Mobile Tablet Devices (Preferred)
-Knowledge of the healthcare and medical industry (Preferred)
-Technical Support (Preferred)
In return the company is offering a competitive rate of salary with private healthcare and life insurance once you have completed your probation period. You will also receive free parking, company pension scheme, fast career progression and plenty of other additional perks. The hours of work are between Mon - Fri 8am-6pm 40 hours a week.
Interested? Please click `apply` straight away, or call the Brook Street team and ask for James on 01483 726167