Job Description

Job title: Customer Service Agent

Contract: Temporary

Rate of Pay: National - £12.75 - £13.24 (dependent on shifts)

Hours: Full-time

Working for a large Central Government Department, based at East Midlands Airport, you will be responsible for marshalling and directing passengers, who have recently arrived in the UK.

In this role you will:

• Have great customer service skills
• Be greeting and directing newly arrived passengers from (flights, trains or ferries)
• Ensure passengers have the correct paperwork before being moved into relevant queues

Shifts: You may be asked to work on a 24/7 shift pattern, this will include unsocial hours

Training Duration: Training will be given and an immediate start will be confirmed, once vetting is completed

What we need from you:

• Excellent interpersonal and communication skills
• The ability to provide excellent customer service
• Enjoy working members of the public and be comfortable speaking to people face to face
• The ability to work as part of a team
• Have flexibility with regards to working hours, as the roles involve working shifts including weekends, Bank Holidays etc

Essential Criteria

• You must be able to provide all ID documents we need to complete your pre-employment screening and security clearance. These roles are subject to SC (Security Check ) clearance
• These roles are classified as "reserved" and applicants must hold a current UK Passport
• You must be able to provide evidence of activity for the past three to five years and 2 acceptable proofs of address

Benefits

• No experience required
• Training provided
• 34 days holiday accrual

If this sounds like an opportunity for you, please apply now!