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Customer Service Agent

  • Location:

    Solihull

  • Sector:

    Customer Service

  • Job type:

    Temporary

  • Salary:

    Up to £12.75 per hour

  • Contact:

    Tiarni

  • Contact email:

    tiarni.goodall@brookstreet.co.uk

  • Job ref:

    HE5246_1626967453

  • Published:

    almost 3 years ago

  • Expiry date:

    27/08/2021

  • Startdate:

    30/08/21 16:10:06

Job Description

Working for a large Central Government Department, based at Birmingham International Airport. You will be responsible for marshalling and directing passengers, who have recently arrived in the UK.

This role will be on a temporary ongoing basis in line with business needs.

In this role you will:

- Have great customer service skills
- Be greeting and directing newly arrived passengers from flights
- Ensure passengers have the correct paperwork before being moved into relevant queues

What we need from you:

- Excellent interpersonal and communication skills
- The ability to provide excellent customer service
- Enjoy working with members of the public and be comfortable speaking to people face to face
- Have the ability to work as part of a team
- Have flexibility with regards to working hours, as roles involve working shifts including weekends, Bank Holidays etc.

Essential Criteria

- You must be able to provide all ID documents we need to complete your pre-employment screening and security clearance. The roles are subject to SC (Security Clearance) and ASC (Air Side Clearance)
- These roles are classified as "reserved" and applicants must hold a current UK passport
- You must be able to provide evidence of activity for the past five years and two acceptable proofs of address

The rate of pay being offered for this role is £12.75 - £13.24 depending on shifts.

Benefits:

- No experience required
- Training provided
- 34 days holiday accrual

If this sounds like an opportunity for you, please apply online now!

Please note that due to volume, we may not be able to contact every applicant.

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