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Customer Service Agent

  • Location:

    Holyhead

  • Sector:

    Admin & Secretarial

  • Job type:

    Temporary

  • Salary:

    £12.75 - £13.24 per hour

  • Contact:

    Derek

  • Contact email:

    derek.harber@brookstreet.co.uk

  • Job ref:

    HN0186_1629188697

  • Published:

    over 2 years ago

  • Expiry date:

    28/09/2021

  • Startdate:

    ASAP

Job Description

Job title: Customer Service Agent

Contract: Temporary

Rate of Pay: National - £12.75 - £13.24 (dependent on location/shifts)

Hours: Full-time

Working for a large Central Government Department, based in Holyhead, you will be responsible for marshalling and directing passengers, who have recently arrived in the UK.

In this role you will:
- Have great customer service skills
- Be greeting and directing newly arrived passengers from (flights, trains or ferries)
- Ensure passengers have the correct paperwork before being moved into relevant queues

Shifts: You may be asked to work on a 24/7 shift pattern, this will include unsocial hours

Training Duration: Training will be given and an immediate start will be confirmed, once vetting is completed

What we need from you:
- Excellent interpersonal and communication skills
- The ability to provide excellent customer service
- Enjoy working members of the public and be comfortable speaking to people face to face
- The ability to work as part of a team
- Have flexibility with regards to working hours, as the roles involve working shifts including weekends, Bank Holidays etc

Essential Criteria
" You must be able to provide all ID documents we need to complete your pre-employment screening and security clearance. These roles are subject to SC (Security Check ) clearance
" These roles are classified as "reserved" and applicants must hold a current UK Passport
" You must be able to provide evidence of activity for the past three to five years and 2 acceptable proofs of address

Benefits
- No experience required
- Training provided
- 34 days holiday accrual

If this sounds like an opportunity for you, please apply now!

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