Job Description

Customer Service Agent
£9.50ph increasing to £10.17ph after probation
Full time and Part time considered
Temp to Perm Opportunity

Working with our long-term Client based in Dingwall, I have an opportunity for a customer service agent playing a pivotal role in the contact centre.

An organisation that prides itself and focuses on your coaching and development with support every step of the way.
You could start on Inbound / Outbound calls for a number of different services and progress on to letter correspondence, Webchat, CCTV review.

Responsible for

• Answering customer queries via phone / email
• Updating details on computer system
• Providing excellent customer service
• Working on multiple systems

Desirable Skills

• Customer service in any setting
• Computer literate
• Previous experience in a contact centre environment
• Good Communication skills both written and verbal
• Previous administration experience

Benefits

• Great Supportive working environment with Full Training provided
• Good rate of pay
• Progression opportunities
• Weekly Pay
• Good Work/life balance
• Mon-Fri working hours

If you are interested or want to know more Apply below or contact Benjamin Harrison on 01463 729213 or email