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Customer Service & Admin

Job Description

Office Administrator and Customer Service Advisor
Location: Crawley (head office) - free car parking onsite
Hours: full time (35 hours per week), Mon-Fri including ½ day Saturday once a month - will consider part time applicants
Salary: £20,000 rising to £21,000 after 6 months (pro-rata)
Start Dates: 6th June 2022 and 20th June 2022

Are you a strong communicator who is comfortable speaking with customers to help resolve their queries? We are looking for customer service advisors and administrators to join our not-for-profit client, working out of their head office in Crawley.
This role will be split between customer service (assisting with in-bound telephone queries) and administration to support the customer service processes.
The company places a high priority on employee wellbeing with impressive company benefits (see below for more information) and career development opportunities within the organisation.
Any experience dealing with customers (including face to face or over the phone) is desirable for this role. An understanding of financial products (such as pension and life cover schemes) would be beneficial, however, not required as full training will be given.

Benefits include:
" 25 days holiday (plus bank holidays) per year, increasing up to 28 days holiday per year with long service
" Market leading pension scheme - minimum company contribution 10% (employee contribution 5%). Offer matched contribution rates up to 14% company contribution.
" Free car parking onsite
" Fully equipped gym onsite - free access for all employees
" Restaurant onsite - subsidised meals
" Flexible working considered
" Employee healthcare
" Life Cover - 4.5x annual salary benefit
" Enhanced maternity & paternity pay scheme (eligibility criteria applies)

If you are interested in this opportunity and would like to discuss further please apply today.


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