Job Description

Customer Service Advisor
Location: CrawleyJob title: Customer Services or Administration
Hours: 35 hrs per week 8.30 - 6pm Monday to Friday
Salary: £20,000 -£21,000
Start dates: 1st & 15th Aug & 5th & 19th Sept

Are you a confident customer service professional looking for a challenging role? Or are you solely looking for an administration job?

We a currently looking for a dedicated and articulate customer service and administration agents who are looking to join a friendly and supportive team in Crawley, who pride themselves on excellent customer service and their integrity as a business.

You will be responsible for providing excellent customer service and administration support in the Membership & Customer Services team. Taking inbound calls from customers (if you are working in customer service) you will assist with their queries and enquiries regarding their pension schemes and policies.

Ideally you will have previous experience with customer service or general administration from any industry and background considered including retail, call centre and hospitality, but this is not essential as full training will be given.
The role may involve some administration, so great attention to detail and accuracy is essential.
If you are keen to get into an office environment, then this role could also be for you.
You must be a confident communicator, both written and verbal and proficient with MS Office applications.

This is a fantastic opportunity to work for a growing organisation that promote and support progression and helping you reach your career goals.
There are also some fantastic other benefits that you will be entitled to including full training, 25 days holiday plus bank holidays (increasing after 2 & 5 years), enhanced pension scheme up to 14% employer contributions, healthcare provided from day 1, and enhanced maternity pay to mention a few!

If you are interested and would like more information, apply today!