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Customer Service And Insurance Consultant

Job Description

Customer Service and Insurance Consultant - £18,000 - £26,000 DOE

Southampton Area

Are you Customer Service focused with a strong sales background?

Are you looking for the next step for your career with genuine progression?

My client is looking for a full time Customer Service and Insurance Consultant to start as soon as possible!

Brook Street is pleased to be working with an independently owned insurance broker in Southampton. My client offers an excellent working environment; a real family atmosphere filled with encouragement from colleagues and a strong opportunity for career progression. Our client is now looking to take on a Customer Service and Insurance Consultant to join their family, that isn't afraid to get stuck straight in!

Who's right for the job?

This is a varied and fast paced role that would only suit someone who is quick, accurate and organized in their work whilst still maintaining client relationships. You will need to be confident dealing with high net worth individuals and people that have unusual and sometimes more challenging requirements. Ideally the perfect candidate will have a background within Banking, Customer Service or Insurance. Does this sound like you?

Skills crucial to success in this role:

  • Switched on personality with a positive can-do attitude.
  • Articulate verbal and written skills.
  • Experience in complaint handling to ensure customer satisfaction.
  • Ability to engage with a wide range of people
  • Previous experience within Banking or Finance
  • Strong Customer Service/ Sales experience

In return for your hard work our client offers a competitive salary of between £18 and £26K depending on your experience. Working hours are standard working hours but these can be confirmed at interview stage.

Let's get started!

This role is available for a start as soon as possible and interviews will be arranged as soon as possible. This will involve an a two stage face to face interview if successful.

If you are interested in the role and looking for work it would speed up your application process if you completed an online registration with Brook Street as soon as possible via the following link: https://www.brookstreet.co.uk/account/registration.aspx. This registration will need to be completed to progress your application for this role or any future roles you apply for.

For more information or a detailed job specification including responsibilities, please contact Lauren at Brook Street on 02380 224139 or send your CV at

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