Banner Search Image

Search for your new career here

Back to Search Results

Customer Service & Office Administrator

  • Location:

    Sevenoaks

  • Sector:

    Admin & Secretarial, Customer Service

  • Job type:

    Permanent

  • Salary:

    £24000 - £27000 per annum

  • Contact:

    Rebecca

  • Contact email:

    rebecca.cocks@brookstreet.co.uk

  • Job ref:

    RCTUN/44750_1642088198

  • Published:

    about 2 years ago

  • Expiry date:

    24/02/2022

  • Startdate:

    ASAP

Job Description

Hours: 8am-5pm Monday - Friday
Salary: circa £24,000-£27,000 per annum
Benefits: Free parking, 25 days holiday + 8 bank holidays, pension and much more..

This extremely successful, rapidly expanding, local employer are looking to recruit a new member of staff to join their Customer Services team.

The team have a great reputation for their strong customer service team and so need someone who has proven experience within this area. You will have a `can-do` attitude, be highly professional and an effective communicator via phone and email, you will be a great team player with excellent interpersonal skills and be able to thrive in a very busy and vibrant customer service department where you role will be varied.

Your duties will include:
Developing and maintaining relationships with customers through great communication (phone and email)
Following up and taking ownership of queries, service issues and complaints and getting them resolved efficiently
Managing and maintaining the complaints system
Processing and checking customer orders
Despatching customer orders on the system and arranging transport
Responsible for all account administration and associated administration

You will be well organised, have a high level of attention to detail, be process driven and have strong IT skills (SAP would be ideal but not essential)

If you would like to apply for this role then please send your CV or call 01892 790700.

Ctas Bar Figure

Looking for a job? Register your CV now

Want a career at Brook Street? Join our team