Customer Service - ARC Room Controller

Posted 20 September 2026
Salary Up to £27436.00 per annum
LocationCounty Antrim
Job type Permanent
Discipline Customer Service
ReferenceBBBH447686_1789974139

Job description

Brook Street (UK) Ltd is currently working on behalf of our security client in Belfast who are currently seeking Arc Room Customer Service Operators to work in their East Belfast Airport Road location

We are seeking candidates who want to have a career and just not a job! This role is suited to candidates who are passionate about customer service. The role involves customer servive via telephone and online.

Working for this globally recognised household name, the successful candidates will operate in a rapid-response fashion to ensure that clients` requirements are dealt with efficiently, accurately, and within deadline.

Our client offers excellent classroom-based training as well as continual on-the-job training and coaching. There is free car parking on site, and kitchen for employees to use in this modern building.

This is a full time, permanent job with an average of 42 hours per week.

The Customer Service Operators will work 12-hour shifts - in week one of the rota you would work 36 hours and in week two, you work 48 hours.

The shifts are 7am to 7pm and then 7pm to 7am - Monday to Sunday

In return you will join a successful, experienced, vibrant team and be paid a salary of £27,436 per annum.

To apply for this job please send your CV to Colleen Farquharson via the Apply Link


#NIT2

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.