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Customer Service Assistant

  • Location:

    Cwmbran, Torfaen

  • Sector:

    Customer Service

  • Job type:

    Temporary

  • Salary:

    Up to £10 per hour

  • Contact:

    Tiffany

  • Contact email:

    cardiff.web@brookstreet.co.uk

  • Job ref:

    HD6904_1543401883

  • Published:

    14 days ago

  • Duration:

    6 months

  • Expiry date:

    28/12/2018

  • Startdate:

    28/11/18 09:59:53

Job Description

Brook Street are currently working with a large organisation based in Cwmbran.

The position is for a Customer Service Assistant within the repair and maintenance team. This is an ongoing temporary contract for 6 months starting immediately.

The role will involve:
- General Admin
- Data Entry
- Dealing with telephone enquiries/ Transferring to relevant department
- Providing customer service to tenants
- Completing satisfaction surveys with customers
- Asking tenants for feedback on maintenance repairs and service provided

The ideal candidate will have the following qualities:
- Great telephone manner
- Helpful attitude and approach
- Patient and a great listener
- Persuasive telephone manner
- Experience within a similar environment

Please apply directly or call Tiffany for more information.

Applications close at 12pm on Friday 30th November.

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