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Customer Service Centre Installation Co-Ordinator

  • Location:

    York, North Yorkshire

  • Sector:

    Customer Service

  • Job type:

    Permanent

  • Salary:

    £20720 - £23698 per annum

  • Contact:

    Laura

  • Contact email:

    york@brookstreet.co.uk

  • Job ref:

    YOR/698832_1549360448

  • Published:

    4 months ago

  • Expiry date:

    7/03/2019

  • Startdate:

    28/01/19

Job Description

An amazing opportunity has arisen for a Customer Service Installation Co-Ordinator based in Tadcaster.

As a successful applicant for this role, you will be responsible for coordinating all Installation activity for equipment in your specific geographical area. You will receive telephone, email and website requests for installation and removal work from customers, create accurate plans and provide quotes. You will track and allocate work using all your energies to balance the workload between ensuring that internal technician resources are utilised along with maintaining additional resources provided through external Service Providers (contractors).

Training is provided on site at our purpose built training centre at Tadcaster with Trainers and Coaches being on hand during the working day to assist advisers and ensure we provide excellent support to our customers at all times.

Skills Required:
- Confident communication with all customers
- Determination to meet objectives
- Problem solving
- Organised
- Self Motivated
- Work independently and as part of a team

Understanding of the licensed trade would be a distinct advantage.

In return you will receive a Salary of £20,720.16 p.a.
With an expected £2,978 p.a. discretionary incentive paid quarterly (subject to Company performance against targets).

Benefits:
- Attendance bonus - Full attendance £45 + 1 days pay
- 30 days holiday inc stats,
- BUPA,
- 2 week training,
- encouragement to take NVQs,
- Pension - Co puts equal amounts in.
- Occupational sick scheme.

If you are interested in this role please contact Laura on 01904 628741

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