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Customer Service Co-Ordinator

  • Location:

    Worcester

  • Sector:

    Customer Service

  • Job type:

    Permanent

  • Salary:

    Up to £8.5 per hour

  • Contact:

    Karen H

  • Contact email:

    worcester.web@brookstreet.co.uk

  • Job ref:

    HF0882_1550498078

  • Published:

    about 5 years ago

  • Expiry date:

    20/03/2019

  • Startdate:

    04/03/19 17:01:00

Job Description

We are looking for an enthusiastic, organised and flexible person to join the team in the role of Customer Services Co-ordinator. The person will need to be highly motivated and able to work as part of a busy team.
The role with consist of -
" Contacting potential customers to generate chemical, spares and service orders
" Creation of Job sheets
" Ensuring the paperwork for Jobs is progressed smoothly
" Customer Liaison
" Processing engineering reports/data input
" Sourcing and arranging logistics
" Provide receptionist cover when required
" Scheduling the engineering time and liaising with the engineering team
" Maintaining the rental schedule and liaising with the sales team to renew rental periods.
" General housekeeping roles.
" Plus any other reasonable request

The person will need to have -

" Excellent organisational skills
" Keen eye for detail
" Good communication skills
" Able to confidently speak with customers on the phone
" Punctual
" Flexible
" Able to manage a variety of tasks in a fast paced environment
" Knowledge of SAGE 50 desirable but no essential
" Knowledge of ACT desirable but not essential

If you are interested in this role please call Karen on 01905 731591 or email your cv

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