Customer Service Coordinator
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Location:
Warwickshire
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Sector:
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Job type:
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Salary:
£2200 - £22000 per annum
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Contact:
Caitlin
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Contact email:
caitlin.gibson@brookstreet.co.uk
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Job ref:
COV/18639_1648548700
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Published:
about 2 years ago
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Expiry date:
10/05/2022
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Startdate:
18/04/22
Job Description
Customer Service Coordinator
Salary £22,000
HYBRID WORKING OFFERED
DUTIES:
-Manage and resolve customer enquiries appropriately and efficiently, aim to resolve enquiry as first point of call
-Support and advise customers on the companies products, services and booking of training and qualifications.
-Process applications for replacements certificates and cards
ABOUT YOU:
-Confident phone contact handling skills and active
listening
-Customer awareness and ability to adapt/respond to different types of characters
-Able to own a query and ensure it is seen through to conclusion
-Ability to multi-task, prioritize and manage time effectively.
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