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Customer Service Coordinator

  • Location:

    Warwickshire, England

  • Sector:

    Customer Service

  • Job type:

    Permanent

  • Salary:

    £2200 - £22000 per annum

  • Contact:

    Caitlin

  • Contact email:

    [email protected]

  • Job ref:

    COV/18639_1648548700

  • Published:

    about 2 months ago

  • Expiry date:

    10/05/2022

  • Startdate:

    18/04/22

Job Description

Customer Service Coordinator

Salary £22,000

HYBRID WORKING OFFERED

DUTIES:
-Manage and resolve customer enquiries appropriately and efficiently, aim to resolve enquiry as first point of call
-Support and advise customers on the companies products, services and booking of training and qualifications.
-Process applications for replacements certificates and cards


ABOUT YOU:
-Confident phone contact handling skills and active
listening
-Customer awareness and ability to adapt/respond to different types of characters
-Able to own a query and ensure it is seen through to conclusion
-Ability to multi-task, prioritize and manage time effectively.

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