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Customer Service (Cost Containment) Coordinator

  • Location:

    Kings Hill, Kent

  • Sector:

    Customer Service, Insurance

  • Job type:


  • Salary:

    £18000 - £20000 per annum + Medical Insurance

  • Contact:


  • Contact email:

  • Job ref:


  • Published:

    6 months ago

  • Expiry date:


  • Startdate:


Job Description

Customer Service (Cost Containment) Coordinator
Location: Kings Hill
Salary: £18,000 - £20,000
Hours: 40 Hours - Monday to Friday

Do you thrive working in a dynamic environment and are looking to utilise your customer service skills in a vibrant company?

We are currently recruiting for a Customer Service (Cost Containment) Coordinator to support Cost Containment Facilities with all elements of cost containment. You will be responsible for the auditing of medical invoices received by the claim`s handlers. You will correspond with the provider as well as debt collectors and solicitors. You will also be responsible for contacting the insured to explain the cost containment process and to provide reassurance. You will also be required to review invoices for the appropriateness of the interventions in relation to the medical condition and claim.

What's in it for you?

This is a fantastic opportunity to work for a continually growing company. Our client offers excellent benefits including a great working environment (including company events), learning and progression opportunities, pension scheme, private medical insurance, 22 days starting holiday entitlement, gadget insurance and discounted travel insurance!

What experience is required?

The successful candidate will have:
- A degree or experience in this type of role
- Excellent keyboard skills (speed & accuracy)
- Ability to empathise with people in stressful circumstances
- Strong verbal and written communication skills
- Ability to work under pressure

If you are interested in this role and have the right experience, please apply now or contact Mily at the Brook Street Tunbridge Wells branch on 01892 544 826


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