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Customer Service Executive

Job Description

In London's leading independent Managing Agent and has a portfolio of some 3,000 units giving rise to an annual service charge collection of over £10 million.

The salary will be starting at £20,000.00 per year and the hours are Monday to Friday 9am - 5:30pm. The range of benefits include health care, dental care and pension.

The apply for this opportunity, you will need to have 2/3 years experience in customer services, excellent written and verbal English plus 1 years administration skills.

Your main duties will involve:
You will be required to answer incoming calls in a professional manner ensuring all calls received are answered and /or are transferred to the correct department.
To open all post each morning date, stamp, scan and upload onto our online system.
To order stationary and monitor stock ensuring sufficient supplies are maintained.
Assist staff with admin duties as and when required.
Monitoring/dealing with the Info Mail Box.
Sales Enquiries -Administrating new sales enquiries, responding to solicitors and completing enquiry in a timely manner.
Keys ( keeping book up to date, making sure keys are ready for contractors to collect, get copies cut). Also ensuring excel key register.
Booking Meeting Rooms (for staff meeting, and client meetings)
Making tea/coffee for clients who come in for meetings
Ensure all staff and visitors sign the register books.
Scan documents onto the computer system as and when required.
Welcome all visitors to the company and ensure they see the correct member of staff soon as possible.
Ensure all post is franked and taken to the main reception area each evening.
Other tasks as and when required.

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