Job Description

Job Title: Customer Service Executive
Type: Temporary on-going
Location: Cheltenham
Hours: 37.5hrs (Late Shift - 6pm - 2am)

My client is an internationally renowned and respected business within the retail sector. My client requires a number of Customer Service Executives to join the team for their peak period.

Job Role of Customer Service Executive:

"Deal with customer enquires via telephone, email or through the use of social media
"Deal with customer complaints effectively and efficiently
"Take notes and keep details records of customer interaction
"Process payments and complete customer orders over the phone
"Deliver high levels of customer service

Desired Experiences for Customer Service Executives:
"Communication, interpersonal and customer rapport building skills second to none
"Strong team cohesion skills
"IT literate
"High organisation skills and a strong attention to detail
"Deal with a wide range of enquiries quickly and effectively to meet the demands of the customers
"Strive to deliver excellent customer service
"Positive and resilient nature

You will earn a huge £13.24 per hour for the hours worked after 11pm. With this addition, on a 40 hour week, your salary will equate to more than £21,000 per year!

For more information on this role, and other opportunities please contact Cameron on 01905 731591.