Job Description

Administrator / Customer Services Advisor
£25,200 per annum | Monday-Friday, 9:00am-5:00pm (1 hour unpaid lunch)
Location: Salford| Temp to Perm | Hybrid Working After Training

Are you a confident communicator with a keen eye for detail and a passion for customer service?
We're working with a leading Logistics company to recruit an Administrator / Customer Services Advisor on a temp-to-perm basis.

About the Role:

This is a fantastic opportunity to join a dynamic and supportive team in a busy, fast-paced environment. Initially, you'll be based onsite for up to 12 weeks for comprehensive training, after which hybrid working will be available (split between home and office).

Key Responsibilities:

• Handling inbound and outbound calls with customers and carriers

• Entering and retrieving data using in-house systems

• Scanning, processing, and managing key documentation in line with deadlines

• Communicating with suppliers regarding invoices and payments

• Producing regular reports according to set schedules

• Collaborating with internal departments to support business operations

What We're Looking For:

• Previous experience in administration and/or customer service roles

• Excellent communication skills - both verbal and written

• Strong organisational skills and the ability to multi-task

• High level of attention to detail

• Confidence when working on the phone

• Comfortable in a fast-paced, team-focused environment

Benefits (upon going permanent):

• Competitive salary of £25,200 per annum

• Hybrid working after successful training period

• Opportunity to join a growing logistics company with long-term career potential

Brook Street NMR is acting as an Employment Business in relation to this vacancy.