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Customer Service Manager

Job Description

Salary: £30,000 - £32,000
Benefits include: 20 days holiday + 8 bank holidays + 7 additional personal days which are flexible, free parking, Perkbox, discounted products and much more!!
Hours: 8am-4.30pm or 9am-5pm Monday- Friday
Immediate requirement (please do not apply if you have more than 4 weeks notice)

This fantastic local employer who are known for their fun, edgy and vibrant business are looking to recruit a Customer Services Manager to join their already established, social, warm and fast-growing Customer Services team.

You will have extensive experience of people management within a customer service focussed role, have experience in 1-2-1`s, performance reviews, progression planning and KPI management. You will have ideally managed a medium-sized team across multiple shift patterns and be able to work within a fast paced environment. You will have a passion for customer service, be patient and unflappable, positive, enthusiastic and driven and professional with a strong team playing attitude.

Your duties will include:
Training, people management, performance reviews, customer service management, complaint management and much more.

To find out more information about the role or to apply for this fantastic position that will be in demand then please email

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