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Customer Service (Night Shift) - Interviews Next Week

  • Location:

    Worcester, Worcestershire

  • Sector:

    Contact Centre

  • Job type:


  • Salary:

    Up to £10.33 per hour

  • Contact:


  • Contact email:

  • Job ref:


  • Published:

    10 months ago

  • Expiry date:


  • Startdate:


Job Description

Job Title: Customer Service Advisor (Night Shift)

Assignment: Temp to Perm

Hours: 42 hour per week

Shift: 4 days on/4 days off. 8 week rotation to fall between the following opening times;

Monday - Friday 8pm - 8am

Saturday 6pm - 9am

Sunday 6pm - 8am

We are currently recruiting enthusiastic Customer Service Advisors to work as part of the out of hours service at a national company based in Worcester.

This is a diverse role which will see you communicating with current customers. You will be responsible for handling incoming customer queries regarding their accounts so you`ll need great listening skills. You will be managing each individual situation with care to find the best solution that meets both the customer and business needs. You will also work to ensure all procedures are carried out with regulatory commitment, all whilst working with our customers best interests at heart.

Desirable Skills & Experience

Friendly and professional telephone manner

Excellent Customer Service ethic

Strong communicator to handle all types of calls

Can use a computer - Microsoft Outlook, Excel and Word

Good attention to detail and quick learner (SAP System)

Data entry

You will be working in a modern office with great on site facilities such as free parking, large canteen area and gym.

Please Call Sarah Watson on 01905731591 or submit your CV to apply!


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