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Customer Service Operative

  • Location:

    Liverpool, Merseyside

  • Sector:

    Customer Service

  • Job type:


  • Salary:

    Up to £11.30 per hour

  • Contact:

    Liverpool CL

  • Contact email:

    [email protected]

  • Job ref:


  • Published:

    26 days ago

  • Duration:

    6 months

  • Expiry date:


  • Startdate:


Job Description

A full time temporary role has become available within the Liverpool city centre working for Brook Street. This exciting opportunity gives applicants a chance to work within a vibrant and busy environment, working with the public and delivering top class customer service. The pay for this role is £11.30 per hour and this is a long term temporary role. This role will be working a 35 hour week over the roster cycle which covers weekends and bank holidays. The shift patterns run on a 8 week cycle and include shifts such as 7:00-14:00, 13:00-20:00 and 15:00 -22:00.

Job details:

  • This role is based in the passenger service assistance team.
  • The role requires a high level of customer service and will involve manual handling as it involves putting passengers on/off trains using ramps, wheelchairs and mobility buggies.
  • IT skills are essential to this role as part of the role includes monitoring IT systems with indications of where any passengers who need assistance are on the network.
  • As the main point of contact at the station, you may be approached by members of the public with queries about train times, delays, local attractions and any other queries. Confidence is a key quality for the successful applicants in this position.

Please apply online if you are interested in this role, as interviews will be taking place asap.


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