Job Description

Brook Street has an amazing opportunity for an individual to join an excellent organisation on a full-time, permanent basis.

What will you do as a Customer Service person?

• Provide correct information and high quality support to the public.
• Respond sensitively to calls and provide advice.
• Provide support over the telephone, email and web chat.
• Research and provide relevant information from evidence-based sources.

What type of skills/experience do I need to be considered for this role?

• Good communication skills
• Excellent customer service skills
• Comfort using computer equipment and Microsoft packages
• Patience and empathy

Benefits

• Hybrid working
• Company pension
• Season ticket loan (public transport)
• Training and development
• 25 days leave + bank holidays

Please contact Joseff at Brook Street for more information.