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Customer Service Representative

  • Location:

    Belper, Derbyshire

  • Sector:

    Customer Service

  • Job type:

    Permanent

  • Salary:

    Up to £20508 per annum

  • Contact:

    coventry

  • Contact email:

    [email protected]

  • Job ref:

    COV/18334_1649087407

  • Published:

    about 1 month ago

  • Expiry date:

    16/05/2022

  • Startdate:

    21/02/22

Job Description

Customer Service Advisor

Salary £20,508
Monday-Friday (Occasional Weekends)

SHIFT PATTERN (8:00-6:00PM) 42.75 HOURS!

We are really excited to be representing a fantastic client who are offering exceptional benefits! They have also just renovated their building offering a beautiful, modern worktable!


Day to Day Duties:

- To provide an effortless customer journey and experience to all customers through a variety of communication channels.
- Utilising an understanding of every customer's situation, spotting potential needs to deliver an excellent customer service.
- Deliver a professional effortless experience to all our customers who telephone or email correspondence to arrange an engineer visit


About You:
- Demonstrate the drive to deliver world class service to all our customers.
- Ability to use Microsoft applications and web-based platforms.
- Highly approachable with good interpersonal and communication skills.
- Motivational to work alone or as part of a team.

BENEFITS:
- Subsidised private healthcare.
- Flu vaccinations.
- Bike to work scheme.
- Free on-site parking.
- Subsidised restaurant.
- Extensive training for all employees.
- International development programmes.

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