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Customer Service Representative

  • Location:

    Coventry, West Midlands

  • Sector:

    Customer Service

  • Job type:

    Permanent

  • Salary:

    £20462 - £20462.52 per annum

  • Contact:

    coventry

  • Contact email:

    [email protected]

  • Job ref:

    COV/18534_1651140658

  • Published:

    6 days ago

  • Expiry date:

    15/06/2022

  • Startdate:

    21/03/22

Job Description

Beauty Customer Service Advisor

(HYBRID WORKING MONDAY & FRIDAY)

Monday - Thursday - 8:30-5:00PM
FRIDAY EARLY FINISH! 8:30 - 4:00PM

ARE VERY FLEXIBLE WITH TIMES

Salary £21,500

  • COMMISSION IF YOU HIT YOUR TARGETS
  • COMPANY PENSION SCHEME
  • 35 DAYS ANNUAL LEAVE


To offer an excellent pro-active front-line service to colleges and carry out administrative/clerical duties to support the department and the Business Account Managers.

Key responsibilities:

  • Achieve individual, team and Company Key Performance Indicators (KPI's).
  • Build and maintain exceptional working relationships with all college customers.
  • Promptly and courteously answer all incoming calls.
  • Key orders into computer system accurately to customer requirements.

Personal Indicators:

  • College database information is accurate.
  • All calls are answered promptly and courteously.
  • Orders and quotations are accurately produced.
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