Banner Search Image

Search for your new career here

Back to Search Results

Customer Service Representative

Job Description

Brook Street Recruitment is working with our client in Mallusk to recruit a new full time and permanent Customer Service Representative


  • Daily process and input of all customer orders and distribution accounts.
  • Provide daily operational reports that are accurate and timely.
  • Run stock reports to check for product availability.
  • Generate all related paperwork and necessary information required for customer work orders, checks all orders for special requests and posts inventory records.
  • Perform accurate and timely data entry for receiving order allocation, shipping and inventory management.
  • Trace orders as required and notifies customers of any activity concerning their order.
  • Ensure accurate and timely client and vendors billing...
  • Input all receipts, putway moves, picks, shipments and cycle counts
  • Provide warehouse staff with necessary documents and information needed to complete receiving, and to ship orders.
  • Maintain excellent working relationships with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and efficient manner.
  • Report customer feedback to management, including any signs of customer dissatisfaction.
  • Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding


  • Office based customer service experience - no job hoppers
  • Strong communication skills - verbal and written
  • PC Literate and proficient with Microsoft Suite
  • Good customer service and problem solving skills

Salary will depend on background £22-25k per annum - depending on experience

Please send CV to Colleen Farquharson via the apply link

Ctas Bar Figure

Looking for a job? Register your CV now

Want a career at Brook Street? Join our team