Job Description

Position Title: Customer Service Representative

My client currently has an exciting opportunity for a Customer Service Representative to join their small and friendly team for an immediate start.

This role is ideal for a customer focused individual who has a passion for customer service and could also be an ideal start to a career in IT, customer services or administration. The ideal candidate will have experience within a customer service, administrative, retail or call centre environment. IT literacy is essential (Windows, Microsoft Office and Google Suite), however training for specific IT skills/tasks will be provided.

Working hours:

You would be required to work on a shift pattern, covering 7 days per week, 365 days per year, including weekends and Bank Holidays between the hours of 5am and 8pm. The current rotating shift pattern is 4 days on and 2 days off, consisting of 2 days working from 5am - 2pm, 2 days working from 11am - 8pm and 2 days off, this continues throughout the year and is subject to change depending on business requirements.

Specific Requirements:

Due to the nature of the role offers of employment will be dependent on passing a 6-month probationary period and an employment/educational referencing check.

Please note that candidates MUST live in the Letchworth and near surrounding areas

Benefits:
o Starting salary of £18,000 per annum, increasing to £18,600 per annum after completion of 6 months probationary period.
o 4 x basic salary life assurance.
o Overtime.
o 29 days annual leave.
o Company Pension.