Job Description

Brook Street have an exciting opportunity for a Customer Service Advisor to join a large organisation based in Belper. If you are looking for your next opportunity to join a supportive company who put time into your career and personal development, then this could be the perfect opportunity for you!

The main function of this role is to provide an excellent level of customer service and support through inbound calls and emails. This will involve a wide range of calls from offering advice to dealing with complaints effectively


£20,508 per annum + bonus
Full time - permanent
42.75 hours per week
Mon/Fri 8am - 5pm (occasional weekend work)


The job -
- Inbound/outbound calls
- Customer enquires
- Booking engineers
- Speaking with clients

The person -
- Great telephone manner
- Confident
- Basic IT skills
- Good communication
- Willingness to learn and grow