Customer Service/Call Handler
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Location:
Manchester
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Sector:
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Job type:
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Salary:
£8.36 - £10.67 per hour
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Contact:
Emma C
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Contact email:
emma.crowther@brookstreet.co.uk
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Job ref:
HI5322_1567087725
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Published:
over 4 years ago
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Expiry date:
28/09/2019
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Startdate:
16/09/19
Job Description
Location: Manchester City Centre, offices are just outside Piccadilly train station so has great transport links!
Hours: Monday - Friday, 8am - 6pm (Overtime available)
Pay: £8.36 rising to £10.67
Temporary contract.
Overview:
Working in a busy inbound call centre, you'll be dealing with issues of a sensitive and personal nature. You'll need to use your good administrative skills to confirm client details over the phone and comply with data protection regulations. You will adhere to company practices and values, updating each case as you go on their online system.
You'll have access to an on-site café as well as comprehensive training before you begin, so you'll be fully equipped with everything you need when you start!
If you have got a background in customer service and are looking for a new opportunity to drive your career forward, then this could be the perfect role for you.
Requirements:
- A professional manner and excellent communication skills
- Excellent skills in all MS office IT packages
- Ability to listen and record information quickly and accurately
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