Complaint handler Full Time - start asap
Are you looking for your next challenge? If so apply down below!
A rapidly expanding exciting business is looking to recruit a Complaints Handler as it continues to grow. Working in a highly progressive business environment, you will be part of a dynamic team of Complaints Handlers. The company have built a reputation for building strong relationships with car dealer ships as well as creating a supportive, high energy environment for its employees.
Successful candidates can benefit from a highly competitive salary of upto £21,000 + Great career pathway.
Consumer dispute resolution via mediation between consumer and retailer
Understanding the Consumer Rights Act 2015
Composing emails responding to complaints
Delivering positives /Increasing customer satisfaction
Compiling reports on trends
Assertive, Good at Problem Solving and Empathetic
Strong communication and negotiating skills
Professional telephone manner
Attention to detail
Strong organisational skills
Mon-Fri - Full Time
Holiday entitlement - 24 days per year plus bank holidays
Private Health Care
Membership and benefits