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Customer Service/Contact Centre Part time

Job Description

PART TIME CUSTOMER SERVICES TEMP ROLE


Are you customer focused with a passion to help customers and retailers? Are you looking for 16 hours a week?


If YES we have the role for you!


This household name based in Watford is looking for you to join their company on a temporary basis to help in their call centre handling inbound calls on a short term basis.
This role is working in a fast paced environment where you will be taking inbound calls from customers, who will have an abundance of queries including resetting passwords, changing personal details and checking product accuracy.
This is a problem solving role and doesn't involve complaint handling in anyway. The targets focus on customer service levels rather than the quantity of calls taken.


We are looking for outgoing, friendly individuals who pride themselves in their customer service delivery, possess excellent IT skills and have a passion for problem solving.


Ideally you need to be a car driver due to the location and working hours.


Compulsory training will start on 17th January and will be for 2 weeks 9am to 5pm, which is paid training.


Once trained the working hours will be 4pm - 8pm Tuesdays & Fridays, with two other days (same hours) which will be on a rota system


In return the company offer a very competitive hourly rate of £9.00 per hour as well as free on-site parking, subsidised restaurant and a relaxed dress code.


Don't delay click now to apply or for more details call Helen on 01923 235015

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