Customer Service / Marketing Assistant
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Location:
Telford
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Sector:
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Job type:
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Salary:
£18000 - £20000 per annum
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Contact:
Emma
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Contact email:
emma.jarvis@brookstreet.co.uk
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Job ref:
TEL/13116_1570524562
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Published:
over 4 years ago
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Expiry date:
7/11/2019
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Startdate:
04/11/19
Job Description
Customer Service / Marketing Assistant - Fluent in Danish / Swedish or both
£18,000 -£20,000pa DOE
Are you a customer focused individual passionate about delivering a quality service?
Fluent in Swedish, Danish or both?
Looking to join a stable business situated in a picturesque part of Shropshire?
Do you have your own transport?
Working hours are 8am -4.15pm Monday - Friday, however my client will consider part time hours for the right candidate.
The Role
You will deal with customer queries via phone & email
Resolving queries in a professional timely manner
You will process customer orders over the phone
You will provide clients with alternative products for out of stock items
You will monitor social media accounts and respond to online questions or queries
You will update online catalogues ensuring information is up to date and new products are added in a timely manner
Upsell company products
You
Will have previous customer service experience
Be able to demonstrate good solid data entry speeds & accuracy levels
Be able to converse in Swedish, Danish or both
Have a sound working knowledge of MS Office
Have effective written & verbal communication skills
Due to the location of my client you will need your own transport
Please call Emma on 01952 299591 or apply online
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