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Customer Service Team Support

  • Location:

    Nottingham, Nottinghamshire

  • Sector:

    Admin & Secretarial

  • Job type:

    Permanent

  • Salary:

    £16500 - £19000 per annum

  • Contact:

    Alicia

  • Contact email:

    [email protected]

  • Job ref:

    NOT/10637_1638383076

  • Published:

    about 2 months ago

  • Expiry date:

    12/01/2022

  • Startdate:

    20/12/21

Job Description

Brook Street are delighted to be working with a nationally leading business within the construction industry. This is a great opportunity for someone to work within customer service and receive loads of amazing benefits and more!

Role: Customer Service Team Support
Location: Nottingham (NG7)
Salary: Competitive Salary & generous bonus scheme
Hours: Monday - Friday (35 hours)

Benefits:
" 25 Days Annual Leave + Bank Holidays
" Company pension scheme
" Life assurance
" EAP
" Cycle to work scheme
" Parking on site
" Annual leave purchase scheme


The role:
In this role you will be undertaking administrative tasks, general office duties and transferring inbound calls to the relevant team member. You will also create and update delivery requests and process dispatch reports.


In order to be successful in this role, you must sustain a good working relationship with customers and clients, and deal with any queries they may have whilst providing a high level of customer service.

The Successful candidate will need:
" Experience of dealing with customers over the telephone
" Customer service and administration skills
" To be organised and prioritise work loads
" Previous experience of using Microsoft Office and Windows
" Knowledge of the construction industry is desirable

If this sounds like the perfect role for you, please apply now and the relevant consultant will be in touch!


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