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Customer Service Training Officer

  • Location:

    Brighton, East Sussex

  • Sector:

    Customer Service

  • Job type:

    Permanent

  • Salary:

    Up to £26218 per annum

  • Contact:

    Polly

  • Contact email:

    polly.wake@brookstreet.co.uk

  • Job ref:

    TUN/43852_1596022637

  • Published:

    about 2 months ago

  • Expiry date:

    9/09/2020

  • Startdate:

    ASAP

Job Description

Role: Process Improvement Officer (Customer Support) *8 Months Fixed Term contract*
Location: Brighton (currently working remotely)
Salary: £26,218
Application Closing date: 11th August 2020

An opportunity for an experience training and development officer has arisen for a great public sector client in brighton.

They are looking for a candidate who has experience in providing useful training to help to build and maintain a comprehensive support service for the Customer Support department, ensuring the right knowledge is available to the right people.
You will need to be able to change a teams culture by creating a continuous improvement attitude within the team and create content that will support their training.

Ideally you will have a proven track record in of using ideas, insights and lessons learnt to improve performance of staff.

If you are interested and would like more information, apply today.

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