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Customer Services Advisor ( 9-12 FTC)

  • Location:

    South West London, London

  • Sector:

    Customer Service

  • Job type:

    Contract

  • Salary:

    Up to £10.55 per annum + £10.55 ph

  • Contact:

    Selina

  • Contact email:

    selina.cowell@brookstreet.co.uk

  • Job ref:

    LSB/751451_1556797075

  • Published:

    3 months ago

  • Expiry date:

    1/06/2019

  • Startdate:

    07/05/19

Job Description

Based SW15

£10.55 PH

Interview tomorrow and start Tuesday - Maternity cover 9-12 months

Prestige - corporate reception role for a lovely company



Previous Experience of:

Demonstrable exceptional Customer Service / front of house delivery in a similar role

Essential

Problem solving; resolving customer complaints

Essential

Building relationships with colleagues and visitors alike

Essential







Knowledge, Training & Qualifications:

Customer Experience trained

Essential

Microsoft Office & internet skills

Essential







Personal Attributes:



Teamwork

· A natural relationship builder at all levels - empathetic, collaborative and robust with a proven ability to engage and work alongside all stakeholders with

· Clear and concise communicator with an ability to keep things simple

· A credible supervisor who is respected by their team and colleagues



Integrity

· Takes early input and proactively seeks guidance before making key decisions

· Courageous, with an ability to take measured risks

· Challenges when things aren't right for the good of the organisation and its people



Passion

· Pro-active and positive in every situation

· Creative and free thinking, always striving to improve on the past

· Driven and highly motivated to make a difference every day

· Inspires others to be the best they can be



Excellence

· Acts on evidence and stays true to the needs of the customer

· Positively challenges self and others to achieve great results

· Listens to and acts on feedback

· Learns quickly, applying an agile approach to their work

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