Job Description

Customer / Helpdesk Advisor

Temporary to permanent role after 12 weeks

This is an exciting opportunity for a dedicated reliable individual to join a head office team based in Enfield and you must live in Enfeild.

Main duties to include:

- Managing multiple alarm activations along with supporting the helpdesk and reception as and when required
- Call handling inbound and outbound
- Dealing with emails
- Dealing with queries from site-based personnel

You will be talking to clients to deliver a service, ensuring that they have their sites covered with the right staff. The client provides round-the-clock response capability to clients, delivers protection services to a variety of locations, from remote development sites to high-traffic and urban city locations.

36 to 48 hours shifts per week (with overtime available): 7am to 7pm and 7pm to 7am (you will be working days, nights, evenings and weekends) You will be paid £12.50. SHIFT WILL BE 4 ON 4 OFF

The role would suit someone with the following: flexible, loyal, hardworking, ability to speak and write English to an advanced level, computer literate, work as part of a team and strong customer service.

This is a temporary ongoing role, which can lead to a permanent contract for the right person.

Please send us your CV now!

Brook Street NMR is acting as an Employment Business in relation to this vacancy.