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Customer Support Administration Assistant

  • Location:

    Cardiff, Wales

  • Sector:

    Customer Service

  • Job type:


  • Salary:

    Up to £21197 per annum + flexible hours, hybrid working

  • Contact:

    Kerry Lewis

  • Contact email:

    [email protected]

  • Job ref:


  • Published:

    22 days ago

  • Expiry date:


  • Startdate:


Job Description

The Customer Support Member Registration Assistants work together as a team to ensure their members are dealt with in an efficient and professional manner. This is a full-time, fixed-term contract for a 12 month period an opportunity to work with one of the most rewarding employers in Wales with an outstanding benefits package.

The Member Registration Support Assistant will complete a diverse range of duties including:

  • Reviewing, processing and storing information supplied by users to ensure essential criteria for registration is met and data is accurate.
  • Updating registrants personal and employment details
  • Processing payments for registration
  • Collating information to assist the production of reports for internal committees
  • Data cleansing

In addition, the successful candidates will assist members with queries via the telephone & email, including queries around:

  • Registration queries
  • Offering advice on qualifications
  • Supporting the use of the online system
  • Advising employers

It's important candidates have a fantastic customer service skillset and great organisational skills.

This is a fixed-term opportunity for 12 months initially with a great suite of benefits including:

  • Home working with an office in the centre of Cardiff
  • Flexible working hours
  • 33 days leave + bank holidays
  • Attractive pension scheme
  • Outstanding employer with a strong wellbeing policy for their employees

The closing date is Monday 6th June, so please apply now.


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