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Customer Support Advisor

  • Location:

    Nottingham, Nottinghamshire

  • Sector:

    Contact Centre

  • Job type:

    Permanent

  • Salary:

    £18380 - £20650 per annum + Bonus between £2,295 to £5,040

  • Contact:

    Claire Extall

  • Contact email:

    cj.extall@brookstreet.co.uk

  • Job ref:

    SUPNOTTGEN6_1539253520

  • Published:

    about 1 month ago

  • Expiry date:

    17/10/2018

Job Description

Customer Support Advisor

From £18,380/£18,850 starting salary rising to £20,150/£20,650 after 6 months (role dependent)

Bonus earning potential between £2,295 to £5,040 pa (role dependent)

Shift patterns will be variable and based on a 37.5 hour contract

Join the UK's leading specialist warranty provider as a Customer Support Advisor in Nottingham, and you'll be part of a rapidly growing company that has a proud history of looking after people when things go wrong with their household appliances.

As a Customer Support Advisor, you'll take a variety of inbound calls from customers who may be looking to end their warranty agreement or have a question about their warranty. After listening to their needs, you'll look for the most appropriate solution before talking to them about other products or services that you think may be of interest to them.

Great customer care doesn't happen by chance - it's people like you that make it happen. With plenty of energy and commitment, you'll always strive to do your very best. It would be great if you have worked in a similar highly focused customer service, sales or complaints role in the past, however this isn't essential. You'll thrive on targets and love to be challenged, but you'll always put the customer first too.

This is an ambitious company that has big plans for the future. So they're really focused on helping their people to be their very best - giving you all the training and support you need to make your career here a successful one, whatever your plans are. You'll work in a newly-refurbished office in the heart of Nottingham city centre in a fun and vibrant contact centre that has a great team spirit. They even offer a range of benefits that you can enjoy outside of work, such as discounted TV, broadband and warranty products; discounts at local shops, gyms and restaurants; and more.

These roles are available immediately, with start dates throughout October. Interested? You might be just who we're looking for. Apply here today.

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