Job Description

Customer Support Advisor

SALARY £21,294

Monday -Thursday: 8:30 -5:00pm Friday 8:30 - 4:00pm

BENEFITS:

5 days annual leave including Christmas shutdown and Bank Holidays, 25% employee discount, company pension, Employee Assistance Program

DAY TO DAY DUTIES:

• Generate sales to achieve specified individual and team sales targets.
• Respond to customer queries relating to products and liaise with the Trading team as necessary.
• Answer to the customer's satisfaction any questions or queries as quickly and efficiently as possible, all queries to be responded to within one hour of receipt.
• Liaise with other departments and Management within the Company where necessary.
• Contact all first-time customers to build a good business relationship.

ABOUT YOU:

• Customer Service Experience
• Teamwork and collaborating
• Admin Experience