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Customer Support Advisor - Banking

  • Location:

    Belfast, County Antrim

  • Sector:

    Contact Centre

  • Job type:


  • Salary:

    Up to £17550 per annum

  • Contact:


  • Contact email:

  • Job ref:


  • Published:

    8 months ago

  • Expiry date:


  • Startdate:


Job Description

Brook Street (UK) Ltd is recruiting on behalf of our Belfast-based client to recruit candidates for full-time, permanent Inbound Customer Service Advisor vacancies

Applicants for this job should have a passion for providing excellent customer service and should enjoy working in a team environment, and you will enjoy answering customers` queries via inbound calls.

The ideal candidate has a minimum of 6 months` experience providing service to clients or customers.

The preference would be for that customer service experience to be in a contact centre environment but our client is also considering those candidates who have provided customer service in other industries e.g. retail, hospitality etc.

Candidates must be able to work 37.5 hours per week between 08:00 and 22:00, between Monday and Sunday.

The candidates who are successful at interview for these vacancies should be PC Literate and have excellent communication skills, and a real passion for providing customers with great customer service.

It is essential that all candidates are able to pass a credit check so those candidates who feel they will not pass the credit check should not apply

The salary for this role is £17,550 per annum. There are start dates for 27th January and for 10th February

Please note that no holidays can be taken during the first 5 weeks training. Applicants must also be able to pass a criminal record check and a financial services check - this is not a credit check - just a basic check

Call The Branch on immediately and ask for Colleen who will talk you through the process

Please send CV via the link


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