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Customer Support Advisor - Banking

Job Description

Brook Street (UK) Ltd is recruiting on behalf of our Belfast-based client to secure candidates for full-time, permanent Customer Support Advisor vacancies.

Applicants for this job should have a passion for providing excellent customer service and should enjoy working in a team environment, and you will enjoy answering customers` queries via inbound calls.

The ideal candidate has a minimum of 6 months` experience providing service to clients or customers.

The preference would be for that customer service experience to be in a contact centre environment but our client is also considering those candidates who have provided customer service in other industries e.g. retail, hospitality etc.

Candidates must be able to work 37.5 hours per week between 0800 and 22:00, between Monday and Sunday.

The candidates who are successful at interview for these vacancies should be PC Literate and have excellent communication skills, and a real passion for providing customers with great customer service.

It is essential that all candidates are able to pass a minimal credit check

If successful you will spend 7 weeks in total, 3 weeks of this is classroom based training which is Mon-Fri 9am-5pm,

The salary for this role is £17,550per annum.


To apply for these roles, please email your CV via the apply link

Call The Branch on 028 90 881100 immediately and ask for Colleen who will talk you through the process

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