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Customer Support Advisor - Banking

  • Location:

    Belfast, County Antrim

  • Sector:

    Contact Centre

  • Job type:


  • Salary:

    Up to £18135 per annum

  • Contact:


  • Contact email:

  • Job ref:


  • Published:

    8 months ago

  • Expiry date:


  • Startdate:


Job Description

Brook Street (UK) Ltd is recruiting on behalf of our Belfast-based client to secure candidates for full-time, permanent Customer Support Advisor vacancies.

Applicants for this job should have a passion for providing excellent customer service and should enjoy working in a team environment, and you will enjoy answering customers` queries via inbound calls.

The ideal candidate has a minimum of 6 months` experience providing service to clients or customers.

The preference would be for that customer service experience to be in a contact centre environment but our client is also considering those candidates who have provided customer service in other industries e.g. retail, hospitality etc.

Candidates must be able to work 37.5 hours per week between 0800 and 2300, between Monday and Sunday.

The candidates who are successful at interview for these vacancies should be PC Literate and have excellent communication skills, and a real passion for providing customers with great customer service.

It is essential that all candidates are able to pass a credit check so those candidates who feel they will not pass the credit check should not apply

The salary for this role is £18,135 per annum. Additional benefits for the Customer Support Advisors working in this role are a free on-site gym; a subsidised canteen; free tea & coffee; regular performance incentives; death-in-service benefits; a healthcare package; 29 holidays per annum; an auto enrolment pension scheme; development and opportunities for progression; and opportunities to go through Degrees and GNVQs.

To apply for these roles, please email your CV via the apply link

Call The Branch on 028 90 881100 immediately and ask for a member of the perm team who will help you through the process. Successful applicants will have a start date of 30th March 2020

Please send CV via the link


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