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Customer Support Advisor Full Time

  • Location:

    Bristol, England

  • Sector:

    Customer Service

  • Job type:

    Temporary

  • Salary:

    Up to £10.76 per hour

  • Contact:

    Sarah

  • Contact email:

    [email protected]

  • Job ref:

    HQ2257_1655388695

  • Published:

    17 days ago

  • Duration:

    6 months - perm

  • Expiry date:

    16/07/2022

  • Startdate:

    14th July 2022

Job Description

* A very exciting opportunity * My client is looking for motivated candidates to join their busy team within a call centre setting. Hybrid working is available Weekday hours MON-FRI 9-5 £10.76 Per hour 6 month - temp to perm with in the area of Bristol.

The team is the middleman between the Suppliers to the NHS who can be providing them with anything from bread for the canteen to Life Support machinery. Our job is to provide them with updates on the status of their invoices and if payment is on its way. Whilst we do this, the NHS can then focus their time and energy on providing the care and treatment required by their patients.

We are looking for someone with strong customer service skills who can deal with a high volume of calls or webforms whilst providing a high level of accuracy of information to our Suppliers with a right first-time approach. A typical day would be dealing with 40-50 calls (once fully trained and in the job for 3-6 months) and the days can be mixed up with time dealing with webform queries or phones, dependent on availability.

Essential Skills
Attention to detail
Able to work in a team or other structured environment.
Articulate and able to maintain good relationships with colleagues and clients.
Delivers a high quality customer service in a professional manner, creating trust and confidence;
Excellent communicator;
Effective team player, who constantly displays commitment and flexibility;
Assimilates and applies policies and procedures consistently;
Accurate and timely delivery of tasks;
Effective problem solver;
Excellent organisational skills;
Attention to detail in record keeping.

£10.76 per hour

Please send all CV's to -

training consists of 3-4 weeks classroom-based theory and is mixed up with buddying with team members to listen to live calls, use of the systems to learn navigations and role play to prepare you to go live on the phones and webforms.

We ask that people that join the team work in the office for the minimum of the first 3 months so we can offer full support as you learn the job and allow you to feel part of the team and get to know the current team members. After this time, we can offer flexibility with a mixture of home and office work.

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