Customer Support Coordinator
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Location:
Kings Hill
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Sector:
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Job type:
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Salary:
£19000 - £20000 per annum
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Contact:
Rebecca Cocks
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Contact email:
TunbridgeWells.Web@brookstreet.co.uk
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Job ref:
TUN/42150_1548857889
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Published:
about 5 years ago
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Expiry date:
4/02/2019
Job Description
Do you have strong customer service experience in an office environment?
We are currently recruiting for an Emergency Assistance Coordinator to join our client`s Emergency Assistance (outbound) team to provide medical emergency and repatriation services to travellers worldwide who suffer injury, sickness or death whilst abroad.
You will be on a revolving shift pattern (including some nights, weekends and public holidays). The co-coordinators role is to handle requests for assistance, obtaining case details and liaising with the in-house medical team and insurers to identify and provide the appropriate response to emergencies.
The successful candidate would ideally speak a second language (not essential), will have excellent verbal and written communication skills and have a good telephone manner.
Salary: £19,000 - £20,000
Hours: 4 days on and 4 days off - 12 hours shifts (7am-7pm) (8am-8pm) (9am-9pm)
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