Customer Support Manager
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Location:
Belfast
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Sector:
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Job type:
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Salary:
£17500 - £19000 per annum
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Contact:
Colleen
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Contact email:
colleen.farquharson@brookstreet.co.uk
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Job ref:
BEL/295673_1562771775
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Published:
almost 5 years ago
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Expiry date:
7/08/2019
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Startdate:
ASAP
Job Description
Brook Street (UK) Limited is currently recruiting a new Customer Support Manager for our client located in East Belfast,
The role is an office base customer service position which requires the candidate hired to have strong communication skills - written and oral and have the ability to multi-task.
Duties / Responsibilities
* Taking customer orders via telephone and email, communicating courteously at all times
* Managing existing customer accounts and customer database
* Stock control of products
* Management of Excel database
* Investigating and solving customer's problems as required
* Issuing refunds or compensation to customers as required
* Keeping accurate records of discussions or correspondence with customers
* Improving customer service procedures, policies and standards for your organisation or department
* Learning about your organisation's products or services and keeping up to date with changes
Working in a fast-paced office environment , this is a fantastic opportunity to join a unique and dynamic team, the starting salary will depend on your background between £17,500 - £19,000
It is absolutely essential that applicants have strong experience with using Microsoft Excel.
Please send CV via the apply link
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