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Customer Support Manager

  • Location:

    Telford

  • Sector:

    Marketing

  • Job type:

    Contract

  • Salary:

    £21000 - £22800 per annum

  • Contact:

    Stephanie

  • Contact email:

    steph.david@brookstreet.co.uk

  • Job ref:

    TEL/13005_1562316072

  • Published:

    almost 5 years ago

  • Duration:

    9 Months

  • Expiry date:

    4/08/2019

  • Startdate:

    05/08/19

Job Description

Customer Support Manager
9 month - Fixed Term Contract
Telford
£21,000 - £22,800 Annual equivalent salary
Free parking available

A fantastic opportunity to join an established award-winning brand who come with a 50-year trading history within the FMCG sector.

The Person:
" A team player
" Experienced in product development
" Confident communicator
" Excellent presentation skills with strong ability to present to internal and external parties
" Someone who thrives in a fast-paced environment

The Role:
" Working with the Commercial Team to ensure Targets and Sales plans are achieved with the utilisation of marketing strategies and product development
" Responsible for producing and presenting customer insight information
" Utilising data analysis to implement strategies and product development
" Evaluate and launch of customer products
" Manage customer complaints including plans to reduce key complaint areas
" Develop and prepare presentations for customer / product meeting / trade fairs
" Actively participate with the customer tender process with the sales teams
" Support customer audits and lead the delivery of all follow up actions

Monday - Friday 8.30 - 5.00pm 1hr lunch
9 Month Fixed term contract

For immediate consideration please apply for this role via this advertisement.

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