Job Description

Do you have data import and administrative experience? Would you like to work with a leading healthcare company at their head office in the Liverpool city centre?

If so, this could be the perfect role for you. Working at client`s head office, you will be joining an award winning company on an initial 6 month probation, you will be expected to import corporate policy amendments onto a database, handle queries and utilise the company portal.

Benefits for this role include:
A salary of £21,074 per annum (6 month probation)
25 days holiday plus bank holidays
Working hours of 0900-1700, Mon-Fri. 35.75 hours per week
Excellent Staff Wellbeing/Community
Pension Scheme
Additional benefits once made permanent
Local public transport link and car parking facilities.
State of the art office facilities in a Liverpool city central location.

Day to day duties will include:
Communicate effectively with customers via telephone and email.
Make changes to existing accounts, import new policies, leavers and amendments electronically
Liaise with company contacts/brokers to resolve queries
Maintain the quality of the main database and ensure it is kept up to date
Handle inbound emails/calls regarding membership data and process
Provide reports and spreadsheets

In order to apply for this role, you MUST have the following skills and experience:
Ideally 1-2 years in a customer service and administrative focused role.
Strong background working with Excel
Comfortable liaising with clients or customers across a wide range of communication (telephone, live chat and e-mails).

If you fit the above criteria, please apply directly and to speed up your application, complete our pre-registration link on http://registrations.brookstreet.co.uk/full-registration.aspx
Please email Siobhan at for more information