Job Description

Brilliant opportunity to join a fun, passionate and energetic company on the outskirts of Coventry as an E-Commerce assistant! Ideal candidate for this role would be someone with strong customer service experience and E-commerce knowledge/experience (desirable).

Monday - Friday Office based
£20,000 - £25,000 DOE
Must drive due to location

Main Duties;
- Supporting the team in maintaining the daily operation of company website and Amazon
- Processing orders
- Dealing with customer service queries by phone and email.
- Daily liaison with suppliers, warehouse and store staff; ensuring updates to the site to ensure all pricing and product information is correct and up to date
- Manage ecommerce stock levels and process, check and pack customer returns back to the warehouse.

Person Specification;
- Previous customer service experience is essential
- E-Commerce experience would be an advantage
- Pro active
- Good communication skills
- Ability to Multi-Task
- Passionate about providing first class service to customers
- Experienced and proficient in using Microsoft Office tools (Word, Excel, Outlook, PowerPoint).
- Organised and have good attention to detail

If interested in this role please click APPLY now and a member of the team will be in touch if successful.