Job Description

Electronic Equipment Engineer DCD, Cardiff

Hours: Monday to Friday 9:00 AM to 5:30 PM (37.5 hours weekly, 1-hour lunch)

Salary: £19,000 + 23 days Holiday Entitlement in addition to bank holidays.

Free Parking on Site

Discounted Gym Membership 25% with certain gyms

"Dress Down" policy (unless customers/clients visiting and inappropriate)

Purpose of the Electronic Equipment Engineer (EPOS ENGINEER DCD):

To repair bar code scanners and data capture devices to ensure a sufficient level of stock is available for field engineers to replace customer equipment as required.

Mission of Electronic Equipment Engineer (EPOS ENGINEER DCD):

• To be the partner of choice for the provision of technology services in the UK
• To deliver on our commitments to all customers both external and internal
• Create a great environment where Vista people become the best they can be and are able to discover for themselves and educate others in the field of technology support

Values of Electronic Equipment Engineer (EPOS ENGINEER DCD):

• To do the best we can for our business, our customers, and our colleagues
• To demonstrate honesty, integrity, and flexibility in all that we do
• To be transparent in our operations
• Respect our environment
• Return value to our shareholders
• To be committed to our people

The main features of Electronic Equipment Engineer (EPOS ENGINEER DCD):

• Carry our repairs of scanning and data capture devices to component level.
• Keep accurate records of customer equipment returned for warranty and fourth party repair on company database.
• Document test and fix procedures.
• Investigate fault trends.
• Source and act in an advisory capacity on components for replacement.
• Help develop colleagues through mentoring and on the job training.
• Plan the introduction of new products to the department and profile stock requirements in conjunction with the operations manager.
• Maintain communication with other departments to ensure effective relationships.
• Research the DCD industry to keep abreast of new technologies and report any potential threats or opportunities.
• Adhere to housekeeping and health and safety standards to ensure a safe working environment is maintained for all employees within the department.
• Be flexible to move to other areas of the department when required to meet customer needs.

*EPOS - Electronic Point of Sale *DCD - Data Carrier Detect

Benefits of Electronic Equipment Engineer (EPOS ENGINEER DCD):

23 days holiday in addition to bank holiday

Free Parking on Site

Private medical insurance

Discounted Gym Membership 25% with certain gyms

"Dress Down" policy (unless customers/clients visiting and inappropriate)

ESSENTIAL SKILLS & EXPERIENCE:

• Knowledge of repairing of PCs and or/peripheral hardware within an appropriate industry and able to transfer the skills to repair the equipment in the repair centre
• Interpersonal skills to work with other departments and team members
• Competent computer user
• Flexible and willing to work beyond usual business hours and especially in short notice situations

DESIRABLE SKILLS & EXPERIENCE:

• Qualification in Electronic Servicing/Engineering or qualified by experience
• Experience of repairing EPOS DCD and peripheral hardware
• Experience of repairing DCD and peripheral software