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Emergency call handler

  • Location:

    Dover, Kent

  • Sector:

    Admin & Secretarial

  • Job type:


  • Salary:

    Up to £11.99 per hour

  • Contact:


  • Contact email:

    [email protected]

  • Job ref:

    SB - AH_1642066916

  • Published:

    5 days ago

  • Expiry date:


  • Startdate:


Job Description

We are currently seeking 8 new workers to assist our client in the role of an emergency call handler, starting on the 24th Jan 2022. This is a shift pattern role of days and nights with typical shifts being 12 hours with a 90 minute break. Shifts tend to be 7am - 7pm/ 7pm - 7am or 8 am - 8pm / 8pm - 8am.

This role requires a full 3 year work history check and a DBS check.

Due to the amount of small boats trying to make the crossing each day our client is facing an ever-growing challenge of small boats in danger. The duties of the role are answering calls of small boats who are in trouble and directing the Marine coastal agency to the boat by obtaining information from the person on the other end of the call as to their location.

This role will be a challenging yet rewarding role that will require some resilience.

The right candidate will be someone who has experience dealing with people in crisis and who can work under pressure while remaining calm, focused and empathetic.

This is a long term temporary position with the current end date being July 2022.

We look forward to hearing from you and helping you start your new challenge if you have any questions please do get in contact with us.


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